Fact-Checking Policy

At Citizen Cafe, accuracy is a cornerstone of our content. As a trusted source for updates on Centrelink, SSS, GSIS, CDC, and other government-run schemes across Australia, the Philippines, and Singapore, we take our responsibility seriously to ensure that the information we publish is correct, clear, and current.

Our Fact-Checking Commitment

We understand that our readers depend on us to deliver factual updates about stimulus payments, retirement plans, welfare eligibility, and public assistance. That’s why we have implemented a robust fact-checking process before any content is published. Every article is thoroughly reviewed to avoid errors, misinformation, or outdated guidance.

How We Verify Information

All information published on Citizen Cafe is verified through publicly available, official government sources, such as:

  • Government press releases and announcements
  • Official agency websites (e.g., Centrelink, SSS, GSIS, CDC)
  • Legislative updates and verified statements from government bodies

We do not publish speculative or unconfirmed information. When details are subject to change or pending official release, we clearly state that status in our content.

Editorial Review Process

Each article undergoes a multi-step review process that includes:

  • Initial research by a trained writer familiar with the specific country’s government support systems
  • Verification of data against publicly available official documents and websites
  • Internal review by an editor for accuracy, clarity, and completeness
  • Ongoing monitoring to ensure the article remains up to date as policy changes occur

This process helps us maintain high standards of factual integrity while ensuring that content remains user-friendly and understandable.

Corrections and Updates

In the event that a factual error is identified—either internally or by a reader—we take immediate action to correct it. Substantial updates are noted in the content if they materially affect the original information.

We encourage readers to report any potential inaccuracies by contacting us directly.

Correction Contact:

[email protected]

Transparency and Accountability

Citizen Cafe is an independent platform, not affiliated with any government agency or official body. Our fact-checking process is designed to maintain credibility while serving the public with transparent, reliable, and objective content.

Reader Trust Matters

We value your trust and strive to ensure that every fact we publish is accurate and verified. At Citizen Cafe, your confidence in our content is our highest priority.